FAQ

Questions, answered plainly

The honest answers to what people ask most. If yours isn't here, just email us.

About Beam

What is Beam?
Beam is a calm daily workspace that keeps today's note, your todos, and an AI assistant on a single page. It's built for focused, everyday thinking — not another tool to manage.
How is it different from a notes app or a to-do app?
Most tools make you choose between writing and doing, in separate apps. Beam puts your note and todos side by side and adds an assistant that can see both — so the thinking and the doing stay together. See the full features.
What can the Beam assistant actually do?
It reads today's note and your open todos and helps you act on them — suggest what to focus on, break a task down, or talk something through. It stays grounded in your day and won't invent facts about you.
Which AI model powers Beam?
Beam uses Anthropic's Claude models, called only from our server. Your note and todos are sent solely to generate your replies — never to train any AI model.
What devices does Beam work on?
Beam runs in your web browser and works well on a laptop. It's usable on mobile too, though it's designed first for a focused session at your desk.

Privacy & your data

Is my data private?
Yes. Your notes and todos are used only to operate Beam and to power your own assistant. We don't sell your data and we don't show ads.
Do you train AI on my notes?
No. Your content is never used to train AI models — ours or anyone else's.
Where is my data stored?
In a secure Postgres database via Supabase, with row-level security so you can only ever access your own data. The full list of processors is in our privacy policy.
Can I delete my data?
Anytime. Delete a note, a todo, or your whole account and it's removed. More detail is in the privacy policy.
What about cookies?
Beam uses only strictly-necessary cookies to keep you signed in and process payments. Optional cookies are off unless you opt in — see the cookie policy.

Plans & billing

How much does Beam cost?
£14.99 per month or £49.99 per year — one plan with every feature, no tiers. See pricing.
Is there a free trial?
There isn't a separate free trial right now. You can set up your account in a minute, and you can cancel anytime — our refund policy is reasonable if Beam isn't the right fit.
Can I cancel anytime?
Yes. Manage your subscription from the billing portal in your account; you keep access until the end of the period you've paid for. Details in the refund & cancellation policy.
How do I pay?
Securely through Stripe. We never see or store your full card details.

Still have a question?

We're a small team and we read everything. Reach out and we'll get back to you within a couple of business days.

Address
Beam Labs LLC
1500 N Grant St Ste N
Denver, CO 80203
US
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